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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My boyfriend and I came here for an early dinner. We were seated quickly although the host seemed confused on where to seat us. He had a great attitude and we didn't think much of it. The restaurant seemed fairly empty. We sat for a few minutes looking over the menus and about after 10 minutes began to wonder when we would be greeted by our server. She came over a few minutes later and took my boyfriend's order. He ordered one burger and the waitress started to walk away from or table. She didn't even acknowledge that I wanted to order as well. It made no sense at all! So I grabbed her attention before she walked away that I wanted to order too and she said "Oh ok." So I gave her my order and we never saw her again. 25 minutes went by and we started to wonder where our food was, let alone our drinks. After about 30 minutes, possibly more, the manager came over to our table and explained to my boyfriend that they were out of the pulled pork they use on the burger he had ordered, and offered to use brisket instead. My boyfriend said that didn't sound satisfying and wasn't sure about that idea. The man insisted it would taste great, and described the brisket. My boyfriend explained that we were on a time limit as he had to leave for work, and how we really didn't have much time to spare as we planned to be close to done by then. The man said he would have the burger done right away. He decided to accept the offer, and the manager left us. We decided we did not want to wait for our food any longer, as it shouldn't take over 30 minutes to inform us that they are out of meat for an entree... So I tried to locate our waitress to cancel the order, and I found her standing behind a wall talking with other employees out of view. I guess those drink orders or vital information weren't really that important to her. I told her to cancel the order and why and she didn't apologize, she just said "ok." We won't be back here, the customer service we received was extremely poor!
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