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  • This is the closest Starbucks to my house. I will drive out of my way to avoid this one. They are so unbelievably slow. It doesn't matter what time of day, how many customers are in line, it takes forever to get your drink. Mobile ordering isn't any better. In fact, I was standing in line to order my drink and watched an employee pull 15+ stickers off from mobile orders. How long do you think those were coming through? I walked out knowing it would be 30 minutes before I got my order. I did a mobile order once showed up one of my drinks was ready but it was the wrong size. He remade it. The second drink I waited for 10 minutes. I finally asked and he said we don't have any tea made. When he handed me my other drink, which was the same btw, he could have mentioned it then. For a company that prides themselves on their customer service they really missed the mark on this one.
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