I have only good things to say about Volvo of Phoenix. Me and my mom have been going to them to the same concierge for more than 10 years now and we've had only good experiences. They're always in time, always friendly and helpful. Not to mention that they take the time to explain things needed to be done for my cars in terms that I can understand. I have also called with questions about tires I should buy and they had been so helpful even if I did not buy the tires from them. It's always a pleasure to talk with Brian and Mark in the service department, and what's most important to me: they treat my two fur kids in the sane way as if they would be humans. My dogs love to go there and while waiting for my car everybody is stopping to say hi or to give them a treat. I'm a Volvo customer for life!