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  • Cool place... Lousy service and so so food. Haven't been here in a couple years. Tried it again today and was sadly disappointed. Initially we were welcomed warmly and all the as good. Things deteriorated from there. Took awhile to get a drink order in... Despite only one other customer inside and the waitress walking right by us. Finally got the drink order in and a little later a food order. Drinks were good but the waitress forgot her first item... My girlfriends lemon with her beer. It's a weird request and many places forget it so it's understandable. Food took awhile but not a horrendous wait. But it also came with problems. My burrito, steak and cheese, was bland. Good steak, well cooked, but let down by everything around it. Hoped the hot sauce would help but was left stunned that they are managing to sell bottles of it at all given how bland it tastes. The final problem was the crunchy rice, I suspect it sat to long drying out in the warmer and not under cooked but can't be sure. Overall a disappointing meal but for he price I would not be writing a negative review if that was it. We were mainly there for my girlfriend who loves that type of menu. But her order was so bad she had to send it back. She got the chicken & Brie panini with the side upgraded to a poutine. The sandwich was like a salt lick and the fries came with no curds and gravy. She tried to catch the waitresses eye for a few minutes but eventually just put the full plate to the side of the table, in plain view, not being eaten for the rest of the meal. We both finished our beers and I finished my burrito but no one came to check on us. I eventually flagged a different waiter to wrap up my leftovers and get the bill paid and our waitress turned up. It was her final words to me that really inflamed my temper. She told me we should have let her know about the problems... Guess if we had her cell number, or were willing to chase her down we might have. But one expects a basic level of service. To not check on diners post food delivery, or before they're both empty on drinks, and then put the onus on them?!?!? Ridiculous!!!!
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