Overall...lacking.
This location is one of the more, let's just say hood. It could use a facelift.
The service, no matter where the establishment is located should still be consistent across a chain like this. Unfortunately my experience here was not pleasant, the waiter, Victor, seemed distracted the entire time. I do not know what he was going through personally or if he was simply gazing out the window wondering what his other options where apart from the service industry. What ever his issue was our order(in my party of three) was incorrect. Two out of the three specials ordered were served with the incorrect food items. I had to wait and wait and wait and oh yeah wait for him to come back for me to inform him of the issue. I asked for the correct food on my order again had to wait. When the second order finally came it was not cooked to my request. The bacon wasn't crispy like I requested and the eggs were too runny. I know the cooks/chefs in the back know how to prepare the food correctly, the order was simply not communicated correctly. I ended up sending it back and leaving hungry. The management didn't even bother addressing the issue either. Needless to say I will not be returning to this location. Get it together Vic!