I came in after finding on Yelp to get a mani/pedi while visiting Vegas and when I pulled in the parking lot, I was like "I don't know about this place..." but I felt better once I sat down and saw they are really good with customer service and had quality nail polishes. I came home and my pedicure was still perfect a month later...I had to force myself to go get it done after...so, I guess I won't judge the next book by it's cover.