So I changed my insurance through this office about 6 months ago. I was searching for quotes for auto and motorcycle insurance and popped in here because I was in the area. The office is small with a really nice staff. The initial quote and sign up process was good.
Recently, I forgot to make the payment for my renters insurance. (I got a discount because I had a good driving record and purchased 3 policies.) The gave me a courtesy call and informed me of the lee-way period. I thought this was really nice because my old insurance company never would have done that.
So, I would recommend them to anyone looking for a new insurance broker.