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| - West Elm offers an alternative to Ikea and Crate and Barrel. The look is modern, the feel is timeless, and the pieces are great for people who don't want their home to be either masculine or feminine. West Elm also has an eye towards eco-fashion and sustainability. One can purchase recycled glass bottles or art made by an indie artist from scavenged materials. You'll feel like you're getting something a little different from all the cookie-cutter home furnishings out there, and that something is sturdier and well-made.
When I visited the Scottsdale Quarter store, there were some associates who seemed a little "green"--i.e., they weren't sure what to do with a new customer. There were plenty there that were seasoned--i.e., they greeted you promptly and tried to help you select your items. When the store didn't have items I wanted, an associate helpfully (and smartly because then the store gets credit) found them for me online and arranged them to be shipped to my home. I didn't ask her to do this, but she pulled me to the side and did so. When I was looking for items to purchase from a display, another associate found them for me.
Lastly, before I left, all of my items were carefully packaged so that none of them would break before I got home. I really appreciate the time the associates took to help me. Before I made my visit to this location, I read the other reviews, preparing for the worst. I didn't notice stained floors or dusty items. Perhaps management has changed since then. Everything was impeccable and well-organised. My house thanks West Elm because I have quite simply, the coolest and cutest pad around now.
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