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  • **********************PLEASE READ ENTIRE REVIEW****************** The mark of any business is how well they stand behind their service. I had Race Day come out and apply the Opticoat Pro product to my 2015 GMC Sierra on 12-15-2015. The initial application appeared OK and I was satisfied. I was left with a contact number and email address that went to the tech and NOT the company. Less than a year later, I started to see places where the "application" failed. I left voice messages and emailed my concerns to the information provided and was ignored. Time goes by and I go to the Race Day website and use the "Contact Us" link to voice my displeasure. At this point, I considered it more venting than a real expectation of contact. Oren called me within 24 hours to make it right. He listened to what happened and had already checked his records to verify service and payment. Long story short, he rescheduled a new detailing and re-application of the product within 7 days. Pauline and Dominick showed up on time and went to work. The truck was detailed inside and out prior to beginning the application of the OptiCoat product. Following the problems with the previous install, I was MUCH more attentive to the work being performed. Their attention to detail and craftsmanship were excellent. Blemishes that I was told were not fixable during the initial install, were corrected! Scratches that had happened between the initial application and now were fixed. So I had a re-application of the product and a new warranty period at no cost to me. I am one very happy customer! Kudos to Oren, Pauline and Dominick for excellent customer service. Race Day Mobile Detailing has my recommendation and repeat business for all of my cars.
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