Tighten up, Management. Nothing worse than a great idea, a clean facility, and decent to good food ruined by very poor and disappointing service...
Breakfast this morning with a large party. Around 20 minutes after ordering, my simple oatmeal had still not arrived, while others who had ordered egg dishes etc were already eating. This was because they had run out of oatmeal. How can you wait twenty minutes after running out to come tell us it will be another ten minutes before more is ready? That is not how a dialed breakfast spot runs. They should have told us in a reasonable time so we could switch our order if we didn't feel like waiting a half hour for a bowl of oatmeal.
Getting our drinks was a major challenge, too. Clueless wait staff totally unaware what we had ordered.
Please cut this nonsense out already and learn how to execute proper service people.