I took my son to Absolute Dental for an Ortho consultation on 12/1/17. We have arrived at our appointment early no one came out to greet us at the receptionist desk. 30 minutes later someone came to the desk never said hello the set right down. I walked up to the desk and and let them know I had a appointment even though the receptionist arrived late. She have me thr new patient papers to fill out. After the papers were filled out we still had to wait another 30 minutes. The full waiting room had gone and we were called to the back. And we sat at the empty chair I spoke with one of the dental assistants and ask them where's the dentist and how long is going to take at this at this point we had been waiting two and a half hours the dental assistant said we had to wait for the dentist and we had to take X-rays and I was going to take another half hour or more. At this point I was completely disgusted with the lack of customer service at we had received. I was not willing to wait any longer my son and I we we got up and we left. I could not see paying for the lack of service that I have received customer service that is I will never go back to the office nor will I recommend it to anyone.