This is the most convenient Kohls for me location wise but I'd usually rather go here than one of the other stores. It's almost always clean and neat. It's easy to find things that I am looking for. Kohls has great sales, but I wouldn't go there if I didn't have a coupon or if it wasn't a sale day. That being said, we get most of our clothing and a good amount of kitchen gadgets there when they are having a sale (they let you combine your coupons on top of their store sales) and returns are usually quick and painless.
Because I know my way around the store though, I really don't ask a lot of questions while I'm in there so not a lot of interaction with employees other than the cashiers (I've always been pleased with them though--friendly and helpful when I forget my coupons).