Great service when they are making a sale. If you come back for repairs or defective products that is their fault, get ready to be ignored and treated bad. Wait time is at least half an hour to find out that they may not be able to help you out in the end. I got so much time on my hand, waiting, I figure that someone show know about their service. Over an hour wait and no one offers me anything. If your the type of person who appreciates great service, this may not be the place to return things.