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| - As a supposed 4 star hotel, this gets two. Our room was tiny, which is fine, but details matter in small spaces and it seems like the people who approved the renovation didn't actually sleep in a mock up of a room before giving it the green light. In order of annoyance:
1. The windows are old, drafty, and even on the 23rd floor, let in a lot of street noise - cars honking, people yelling, motorcycles. Luckily (or not) the fan is extremely loud so it'll drown the noise if you turn it on.
2. The night stand has two outlets for electronics, but they're both covered by the clock radio plug, which I had to unplug in order to charge my phone, and explains why the clock time was wrong when I checked into the room.
3. The shower door is on the wrong side of the shower, meaning you have to fully get into the shower in order to turn it on and adjust the temperature settings.
4. The toilet paper is more than 2 feet from the toilet.
5. The shower water faucet knob was installed incorrectly so the hot water arrow doesn't help you figure out which way to turn for hot water.
6. The shampoo/conditioner/body wash/lotion are large - nearly 3.3 ounces. That's awesome, except they all have annoying little stickers that have to be peeled off and there's nothing alerting guests to the fact that they can bring their unused stuff home rather than trashing/wasting it - most people don't know that the TSA limit is 3.3 ounces.
7. There are no prices displayed for the minibar and snacks.
8. There are no robes, no bathtub, the pool is closed for the season, and no hot tub. All would be fine if I hadn't schlepped around Vegas on my feet all day. This hotel is 3 miles from the center of the strip - they should expect people to get here tired and wanting to relax.
9. There are small lights that stay on 24/7 on the mirrors.
- Check-in staff were nice, but when I asked for details about the monorail - where it went, when, and for how much, our check-in person didn't know and told us to go outside to the monorail site for information.They should have a brochure of information available at the front desk.
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