Wow, what an opportunity wasted by people who hate their jobs. "No breakfast". How about "I'm sorry we're no longer serving breakfast, have you tried our ..." I wanted to order queso, but apparently the breakfast question was too much and I was quickly herded down the line. 5/21/17, 12 PM Order taker customer service training. I'm sure she knows because he name tag is not visible-coincidence?She is the first person in the line and represents your business.