Stay away from this place. Bought a Chi Flat Iron on December 2017. All Chi products have one or two year warranty. The manager refused to honour their warranty when there was a problem with product. She claimed I never purchased it from their stores although I presented the receipt!!!! I contacted Chi directly and they will look after it. Stay away from this store or purchasing any products. The manager is short sighted. Doesn't recognize in small towns like Aurora, word of mouth can burn or bloom a business.