Absolutely awful experience. From the minute I walked in the door, the atmosphere felt cold and unwelcoming. When I walked up to the front desk to check in, I was not greeted by a good morning or how are you, I was simply bluntly asked "do you have your paperwork?" I sat down in the waiting room and immediately heard chatter about how patients have been waiting for 30 minutes to an hour past their appointment time. This time delay was not to be seen by the doctor, but just to be called back from the waiting room. After I had waiting over 30 minutes past my appointment time, I walked up to the from desk and was very rudely told, "you will need to give me a minute." I then sat back down and waiting for a response. I was told there were still two people in front of me and I could expect to be called back in another 30-45 minutes. At this point I requested to cancel my appointment. When I declined the reschedule I was told "ok bye!" and the receptionist looked down at her computer. Needless to say, I will NEVER go back to this office or any other office in the Spectrum Dermatology practice. I would highly recommend you keep looking for a new practice!