AC went out on Saturday afternoon, American Home Shield assigned 5 Star home services, i checked their yelp ratings and was a little concerned and thought of having another provider assigned based on other reviews, but before i could do that a dispatcher called on Sunday morning to say a tech would be out within the hour! Technician Arthur called to say he would be at my house in 35 minutes. 35 minutes later Arthur was at the house diagnosing the problem, he found the AC compressor fan inop changed it out without any issues, made sure it came on, checked the charge, and made sure it was blowing cold. We finished up the paperwork, discussed the negative yelp reviews, which after my experience i don't understand, unless other technicians are the problem. Nothing but positive professionalism on this experience! Thanks Arthur and 5 Star!