I wasn't surprised with what I found with the other review. I had a leak in an external filter that took literally 5 minutes to fix, with $5 in parts. They wanted $240 for it. Luckily my manager called me first before letting them go ahead with the repair. I ran to Home Depot, spent $5, and took 5 minutes to fix the problem.
I would advise against calling them- very lacking in business ethics!