AWFUL!!!
My wife and I came in very late at 12:30 AM and there was no one at the desk, so we waited until 12:50 AM before someone showed up.
When we finally got our car we noticed that there was a chip on the windshield but by that time it was well past 1AM so everyone at Hertz had gone home for the night; as a result we had no way to report the windshield damage to Hertz and we ended
up just driving off thinking it was a minor chip and Hertz probably knew about it.
When we return the car the Hertz staff blame the windshield chip on us, the called us idiots for not reporting it. When I told them that everyone had gone home for the night when we tried to report it they called us liars and that their staff doesn't leave until 2AM.
We ended up paying 68 dollars for the chip windshield even though we didn't cause the damage.
I've rented from Hertz many times in the past and never had a problem but due to this experience I will never rent from Hertz again.
If there was a zero star rating I would have given this to them but sadly the lowest rating I can give is 1 star.
ABSOLUTELY DO NOT RENT FROM THESE PEOPLE.
John