My first visit to Pizza M was with a group who had reserved their back room. Upon arrival, I ordered a cup of hot green tea (cant remember which flavor) which was just okay (I wouldn't order it again....). A young lady waited on our group and was taking orders and when it came my turn to tell her I wanted their 10 inch Pear and Brea pizza, she walked away and said she had to put in the orders and she would be right back. Apparently, even writing down the other two orders was too much for her to also write down my order and submit them at the same time. The persons in my group all looked at each other like, "What just happened?". Another person in my group grabbed the ordering pad and pen she left behind and started to write their own order down for her. Of course, she never returned so I'm not sure what happened to the poor girl. Finally a guy came into the room and took my order and then brought all the pizzas out when they were done. So, the service was a bit disappointing to begin. The pizza itself was alright, but I've had much better elsewhere. I'll give them another try to see if it's better the second time and hope that the service is also a better experience.