I deal with Blackfoot because of their salesman "Jay Fox". There is no better in the city. In my experience I have picked a certain individual in each department to deal with and built a relationship with them. Financing my bikes over the years has been awesome utilizing their lay away program . Today I was helped in the off road equipment department by two great sales people that even though they were busy they took the time to help me. Their service department is a bit of a nightmare to get an appointment with but I put that down to the shear volume if work they do. Unfortunately for them I take my bikes else ware to be serviced for that reason.