my first visit and looking forward to my next. I met with Dr. Bhatt, he actually took time and explained everything to me. i was not rushed at all like all doctors do had an ultra sound and the technician was very friendly, i am sorry i forgot his name, and then there was Mallory(?). sorry if i messed up your name. a very sweet person. trying to accommodate my busy schedule. i was able to schedule the appointment within the week, maybe a fluke, but was happy they were accommodating. the downside was i had to wait about an hour, as Dr. Bhatt' procedure before me went over. the office is new and very chic. if i had any procedures done, etc. i would probably give it a 5 star, but I'm still new. i do plan on coming back, so that rates a 5.