I sent a request for a quote to Alan's Air early on a Sunday morning after my A/C quit working during one of our wonderful 115 degree days. Alan called me back within an hour and was out to my house within 3 hours to fix the problem. They changed my capacitor and my A/C was cooling my house within minutes. Alan was courteous and his price was reasonable especially given it was a Sunday and he was slammed with everyone having problems with their A/C's due to the extra warm weather.