We had incredible service at this patio store selecting our furniture! A year went by and we had a problem with the teak feet on a couple of our chairs crack and break, upon reaching out to the company brand of the furniture, they forwarded my concern to a customer care coordinator by the name of Scott. He quickly replied to my email and supplied the replacement feet free of charge. We will definitely be back to this store next time we need anything at all for our outdoor living space. Great customer service!!