This is only based on service as of today. Ordered my usual "nugget" but instead asked to substitute bell peppers for xtra onion. Waiter who shall remain nameless (theres only one male wait staff here) said no, we dont like to do that! He ignored one person in our party (probably not on purpose) but when he asked for the waiter to come back to place his order he really acted as if it was a chore. I see he is nice and courteous to other guests (his regulars probably) but he seems to be a total douche to us. There are some really great staff here and I really wish we didn't get stuck with him.