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  • Between Edmonton and Calgary, the Chinook center has the worst customer service - I have been there on numerous occasions. The employees need an attitude adjustment and most of resting bitch face. If you have RBF, that is fine but when it shows in your attitude, perhaps you shouldn't be in the service industry. Went today to ask for a product - I basically prompted the employee to call the other stores to see if they had it. she asked me do you want to call or me to call (reluctantly), then i saw her gossiping about me to her friend/employee who starting staring at me and faking a smile because they were gossiping about me before me stepping closer in their field of vision. Sephora needs to do a course on customer service or regularly have secret shoppers to rate their customer service.
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