| rev:text
| - Up until now, I've always had a favorable experience at the Bellagio, seeing as how my first experience at Vegas (being 21) I won a good sum on a slot machine there leading to my preference for staying at MLife Casinos only. My last 4 trips to Vegas I have booked only Mlife Casinos. Recently, on our way back from Los Angeles, my fiancee wanted to stop by Vegas as a spontaneous trip. We both were excited as we figured a day in Vegas was just what we needed before getting back to the humdrum of working life.
We were undecided on the duration as well as where we would stay, but due to my insistence, we both agreed that it would be a Mlife Hotel. We were having fun stopping by various casinos and hotels and gambling, when I suggested we head over to the Bellagio, hoping for another run in with Lady Luck.
We perused the tables this time around, and was fascinated by the Big 6 table, where the dealer (Elisabeth) was so friendly in explaining the rules of the game to us. We started playing and having fun deciding what to bet, etc. Right around the 20 minute mark, my fiancee was itching for a drink in his hands and spotted the waitress working the tables in our area. He tried to flag her down, but she waved him off like he was an annoyance. She haughtily told him that she would come back in a moment to take his order. That was the first buzzkill. We figured she was just busy and she would come back as promised, and since we were having so much fun on the Big 6 table with Elisabeth, we decided to stick around and see if she would come back.
About 15 minutes later, she did come back around dropping off drinks to the table next to us. After that, she went around the Big 6 table, and IGNORED my fiancee. He said she made eye contact with him and shuffled quickly away before he could flag her down. About this time, there was a dealer change from Elisabeth to Tripat. Tripat was very gracious and could see we were extremely bothered by this waitress who refused to serve my fiancee for no reason. He reassured that the next time she came around he would flag her down for us. So we decided to stick around.
Having spent a good 45 minutes at this point at the Big 6 table, and running through all our cash on hand, I got up to get more cash at the ATM. I flagged down another waitress working another area to ask her if she could let the waitress working our area to come by the Big 6 table for my fiancee's drink order. She not only cut me off mid sentence, she pointedly told me, "I just saw her at that table. She just went to that table. I just saw her go to that table." Speechless, I could only mutter, "Oh, okay. Thanks." When I went back to my fiancee and asked, he told me no, the waitress NEVER went by our table. At this point, our experience had gone horribly sour and we left after 10 minutes from when I got money out of the ATM.
Tripat was very nice and apologized profusely. He explained that the other waitress didn't work the Big 6 table, but in my opinion, I didn't ask her to come service my fiancee, so what the heck was up with her brusque and dismissive reply? Is this the example of service at the Bellagio? At the Big 6 Table alone, my fiancee spent around $200. With that kind of money, we could have just gone to the local CVS, bought top shelf liquor and gotten better service. Heck, I had just gotten another $200 out of the ATM and would've probably spent it at that Big 6 table!!
We go every year to Vegas for my fiancee's birthday, and this year, I was considering heavily the Bellagio for our stay. After this, my opinion of the Bellagio has been heavily impacted, and definitely will overlook if for other hotels on the strip.
So just a word of advice. It's the little things that count, and just because the dude and gal looks like they had come off of the streets in a t-shirt and shorts, we still spend money and spend lots. All he wanted was a beer, and instead we got crap service. Go elsewhere for your spending... you'll get a lot more.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)