About: http://data.yelp.com/Review/id/szPcd5k-N0zD0E08Bhsexg

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About: http://data.yelp.com/Review/id/szPcd5k-N0zD0E08Bhsexg Goto Sponge NotDistinct Permalink

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Attributes	Values
type	rev:Review
dateCreated	2016-09-19 00:00:00 (xsd:dateTime)
itemReviewed	Cigna Medical Group
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Horrible customer Service. I called the Chandler Cigna to make an appointment with my doctor Veravali. They had nothing available with her until 4-5 weeks from my call. I simply needed to get the biometrics form signed (for work benefits), did not want to wait that long. Lady on the phone suggested I go to the "Baseline" location. I said - great! The next appointment available was in 5 days. I was very pleased. Now the day of my appointment, I go to 1920 Baseline Rd, just like the lady on the phone told me to. Well... I get there and there is no Cigna center; apparently, there is another address 1920 Baseline rd in Tempe... Now, I drive all the way to Tempe from Mesa. Still get there by my appointment time, but by the time I walk in and wait behind a guy who is arguing about his billing, it's now 6 minutes past. Guess what - they tell me "you're late and the nurse will not see you"....... I actually giggled, I honestly thought the lady was joking (especially after I just told her what I went through and how the address given to me by the Cigna Center employee was in the wrong location). Nope, she wasn't kidding. She told me I had to reschedule, that they couldn't see me today. Here I am: drove from Chandler to Mesa, then Mesa to Tempe and back home to Chanlder.... And then, I thought, let me call The Chandler location, I know they will make this right. Nope, I called and they told me they don't have anything until late October.... So, I'm gonna enter this same review under all Cigna Centers, because they all suck pretty bad....
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Donata

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