I gave this place 2 chances before firing them as my dentist. Being a graduate student on the graduate student dental plan, I did not have many options as who my dentist would be. I regret chosing Champaign Dental Group.
My first negative experience was when a dental assistant tried fitting me for whitening trays. He clearly had never done this before because the mixture was way too hard and he was using a tray too big for my mouth. The result was SEVEN attempts of putting the trays in my mouth and removing them and subsequent severe cuts in my mouth. I was called back the next day because the impression was not good enough to make a mold out of and had to redo the entire process again.
Already not happy about my experience at Champaign Dental Group, I went ahead and scheduled my next appointment 6 months in advance. I recieved a card with my appointment time and was had a reminder call 2 days before my scheduled appointment. When I arrived my appointment was no where to be found and my dentist wasn't even working that day.
I guess this is what happens when you run your dental practice like a business production.