The salesperson that helped us today was Stephan and he was great. Unfortunately when we got to the check-out, we received mediocre service from a man who appeared to be the manager that day. He grew impatient when it turned out that my second gift card had a problem (while the first gift card worked). He requested to see my ID in a distrusting tone and then also suggested in a condescending tone to pay the balance with another form of payment and come back when I get my gift card sorted out. However, I did not see a line-up at the cash registers as there were several cashiers to serve customers. This has left me with a bad impression of the store and I will reconsider buying from this store again when I purchase my next $800+ coat.