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  • Wish I could give 0 stars for our second experience here. About a year ago I ate at the old angle and thoroughly enjoyed my experience. I was eager to take my out of town guests for some good food and brews. My guests and I have much experience in food service and usually are very understanding. We never got asked if we wanted water. Actually I didn't see the server come near us until he brought our food over 45 minutes after we ordered and 10 minutes after the food was basking under the heat lamps. 45 minutes might not seem long but the bar was pretty desolate when we entered. The only way I got a lime with my cocktail was to go up to the bar and get it myself. My boyfriend sat with an empty whiskey glass, eager for another. I asked our server for the coleslaw on the side and received a soggy fish and chips platter...hardly the beer battered delicacy I Experienced last time. My friend had the chicken toes which were so hard and overcooked it was disturbing to think they would try to serve it. My boyfriend had cold wings and we were disgusted at the attitude of our server whom didn't seem to understand customer service or quality control. When I asked to speak to a manager our server scoffed...telling us he was the manager and literally waved off my concerns and rudely stormed away. I have never been so irritated by the lack of respect or concern this manager showed. I would be embarrassed to hear of the poor treatment this manager shows customers if I were the owner of this establishment. Maybe the carefree attitude worked for awhile, but the 6 new establishments around the Ohio city area are more than willing to provide excellent customer service, booze and food. We will never return to the old angle as nano brewery and Ohio city burrito smacked us in the face with quality and kindness and not to mention better prices! Consumers do NOT have to settle for sub-par restaurants/bars as there are certainly much better places to spend time. If you want to play with fire and risk ruining your evening, this is the place for you. Otherwise, STEER CLEAR!
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