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| - My wife and I are giving this Candelwood a 3-star rating, which may be a bit generous.
The highlights include an excellent location -- it's an easy walk to the Old City (for us it was about 15 minutes) as well as close to two Metro lines. It's also an easy walk -- 10 minutes at most -- to the Place des Artes -- which includes the contemporary arts museum, theaters, and a varitety of restaurants. Ity'ls also where the city hosts many festivals. It's also a very easy walk to Chinatown, an IGA (grocery store).
Getting to and from the airport (YUL) could not be easier. The #747 bus stops right across the street. The single fare is $10 -- which gives you unlimited public transit access for the day. If you are going to be in Montreal for several days -- get the extended pass, which is good for buses and the Metro. The main train station is an easy cab or bus ride, and is also walkable.
We found the staff very cooperative, bi-lingual and friendly. The rooms are large and the kitchen adequately equipped.
What surprised us is that there was a water heater in our room. We're not sure if each room has one, but hot water was not a problem. The water pressure is excellent, which makes for great showers. There is ample closet space, which helps as drawer space is somewhat limited.
We found the bed to be comfortable and the bed linens fine.
However....the positives are outweighed by several things.
* Housekeeping. While the room was geneerally clean, we found a few things that attentive housekeeping would have addressed including two coffee cakes left in a kitchen cabinet by a previous guest. The were unopened with crumbs everywhere. Fortunately there were no bugs. Also, each unit has a garbage disposer. Ours had not been checked, nor run, so when you pulled the cover out, there was a foul odor. Housekeeping is done by request only. Units are cleaned once a week.
* Decor/Furninishings. The bottom line is the place needs a facelift. Furnishings, while adequate, are old. We were surprised there was no dining table or opportunity for two people to eat at once. It's obvious the hotel has not been painted in a while and routine maintenance is basic -- some switchplates that were removed were not covered and it appears that replacements for such item as the shower rod and sink drain were done quickly and cheaply. While the bed linens are nice, bathroom towels seem old and in need of better laundering. They weren't dirty, just worn.
Would we stay there again? It wouldn't be our first choice, but if need be, we would.
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