This has got be the worst Avis location I have ever been to. I have been to rental car centers across this country but this was the worst. Avis is usually terrible but this was the worst. Got to the line there were three agents waiting on people and 4 people in front of me in the line. After forty minutes without any movement in the line the finally finished with one of the customers by now there are 20 people behind me. The agent instead of waiting on the next person leaves and goes in the back room and never returns. The second customer is finished and this agent does the same. I waited over 1.5 hours to rent a car. I complain they tell me sorry for the delay I complain on there site and they sent me a message asking how I am enjoying my rental???!
There is no such thing as customer service at Avis. Use national much better. I will not be back to Avis ever again and I rent cars weekly.