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| - Worst dining experience I have ever had, hands down. We came in Saturday June 4th (one month after their grand opening)at around 6:20pm fulling expecting a wait, especially since we had 13 people total, 6 being children. Again, I knew we would have to wait and we were quoted about 30-40 minutes, which we all agreed would be a fine amount of time for the kids. About 35 minutes in, I ask how close we are getting to having our table together to which the hostess literally pulls out her table seating chart and shows me "There are the only two places we can seat large parties in the whole restaurant unless we push tables together and they were both seated right before you walked in." Okay we tell me WHY was I quoted 30-40 minutes? No one completes a meal that quickly, especially a large group. I could have made a better decision about where to feed my family had I been given an honest quote. Mind you, I've seen about 8-10 small groups get seated while we are waiting so now I'm wondering...why were a few tables not pushed together for us instead of seating all these small parties who came in after us? So we are at about an hour of waiting and now I'm starting to feel like a burden to these people rather than a valued customer, with snotty remarks from hostesses who are actually the reason why were are in this predicament in the first place. We are asked repeatedly if we'd like the patio, which has been empty since we walked in AN HOUR LATER. No, that would be silly. We are offered some high tops when we have two toddlers who need high chairs, so that won't work..all things I told the hostesses from the get go. Jump to an hour and 15 mins into the whole ordeal, we finally get some tables pushed together and our 3 pizzas ordered and we don't even receive the pizza for another 40 minutes...for 3 pizzas in a restaurant that is now slowing down and just steady. ??? We finally get our check at around 8:45, more than 2 hours after we arrive at the restaurant and I overhear the waiter behind us tell the couple who just got seated that their pizza will take about an hour and a half! It's almost 9 and hardly anyone is I the restaurant at this point so what in Earth is going on in this kitchen? To top it all off, the manager just has no idea what he's doing and they only had one guy on for a Saturday night. None of this should have happened one month into opening. These kinks should have been worked out at this point. The pizza was hardly worth it and combined with the service, I will never be going to this place again.
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