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  • I guess I was expecting more service-wise from this store. I ordered a class ring online to commemorate my upcoming graduation for my master's degree. I was very excited to see it. I went to pick it up the night of 3/20/13. I had been having the worst day, so I looked like crap: puffy face from crying, red eyes, hair a mess. I didn't realize I'd be judged by my appearance by the sales staff. I walked into the store, and stood there for a minute as the man working just stared at me. No greeting. Finally I said "Hello?" And he almost laughed at me, implying that I could not possibly be a customer. I told him I was picking up an order I placed online, and as I said that, a family walked in. He walked away from me and assisted them instead!! What?? It would have taken 2 minutes to help me and send me on my way, but instead I was left to wait, even though I had been there first. A woman, who also worked there, came out from the back, and both of these employees decided to help the newcomers, and leave me to wait, boiling in anger at this point. Once he got back to me, he looked at me like I was scum, and tried to sell me something else. Are you kidding me? After treating me like crap, you expect me to buy something else from you? Please. I took my ring and left. The only reason I gave it two stars is because the ring is nice. The lack of service deserves zero stars. I will never shop here again.
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