Complimentary neck and scalp massage? Am I in heaven? They know how to make their customers happy! Everybody there is very nice and friendly. I had a first year student who is close to graduating. She did a really good job with my haircut. She was very precise, checked regularly with me if I am okay with what she is doing and her trainer checked in several times as well. $23 for a new, good haircut, I think you can't get that anywhere else. And the students need to practise, so it's a win win for everyone. It was easy to get an appointment. It will take longer than your usual visit at the hair salon, so bring something to read or listen to. You can also get a trained and experienced hairdresser who is there to get even better. They are a little more expensive but still a good deal I think. So yes, I do recommend to check this place out!!