I've been bringing my dogs to Scottsdale Pet hotel for 6+ years. When I came to pick up the dogs the first time I had left them there, Laura (owner) said, Dozer's personality is like this, and Cooper's personality is like this, and China's personality is like this. She nailed each dog's personality to the tee! I knew that she really spent time getting to know them and how each of them behaved. There is not another boarder that I trust more than I do Scottsdale Pet hotel! They are fabulous!!! I recommend them to everyone!!