4 stars for this particular visit.
I never thought I would have cause to update this review since I had found another emergency clinic should the need arise. However, they open at 5 pm and my cat began seizing earlier in the afternoon (she has terrible timing). When she didn't come out of it, I reluctantly took her back to EAC hoping for the best, but truthfully expecting her to pass before I got her there. She was still seizing 30 minutes later, but alive....and EAC kept her that way.
I suspected kidney failure (she's 19), but exam and blood work showed no obvious reason for the seizure. They administered the appropriate sedatives to stop the seizure, kept her on fluids, and monitored her for the next 36 hours. They suggested a neuro consult and made all the arrangements for her to be seen immediately at an outside clinic as well as an internal medicine consult at their own clinic. We dealt with 3 different doctors and a handful of employees, and all seemed competent and genuinely caring. We were also in the kennel area a few times and it appeared very clean. They were also helpful when I called for advice after she was discharged.
No one called in the middle of the night wanting to do some "exploratory brain surgery" this time either. In fact, I confirmed that vet is no longer there which was quite a relief.