Sadly very disappointed for my first time here when I had heard nothing but great things.
When arriving, the hostess appeared to ignore my presence for several minutes, although the place was busy and she was a server also. After being seated and ordering a cup of the chili and the big e burger, I waited about 20 minutes until my burger came out. I politely inquired about the chili and received the response that it wasn't on my order.
I was not checked up upon after and had to swipe some ketchup and silverware from an empty table. When I was done with the burger, I was still hungry as I had not gotten my chili and was going to inquire about dessert. Instead, the waitress came over and set down my check without saying a word.
The food itself was extremely good though. Burger was cooked to medium rare perfectly and the sauce was great. I'd like to come back again and hopefully have a different experience.