If I could give a 0 I would. This place is a complete rid off. the BBB, google reviews, and corporate have all been informed. I was charged a total of $578 for services I am not recieving that has been cancelled and getting a refund has been a nightmare. I realistically should be recieving $1734 since my personal trainer constantly forgot about appointments, showed up late and canceled on us for a month. The receptionist is beyond rude and the general manager, and managers are impossible to get in contact with and don't call you back when they promise to. I talked to corporate and was told that only three people work at the corporate office and the recptionist there told me the person incharge of refunds was out of town for a week.