I like this resort but the hard sell initially after you check in is really annoying! Skip the concierge desk because they try to sell you the timeshare. Thanks but no thanks, I'm here too vacation and don't want to here some sell pitch, learn to take no for an answer and don't be so pushy! It cost $100 but I would pay $100- just to get out of a timeshare presentation so there was no way I was going to but it, they act like it's part of check in..smh. Now on to the resort. The pool is suppose to be heated and it was 90 degrees outside and the pool was beyond freezing so we can't even enjoy it! We came to enjoy the amenities which are not even up to par. The bathroom has cracks and scuff marks and the tub needs cocking. There was even a hair which doesn't belong to us. This resort use to be nice..What happened???? This will be our last time here, will go back to stay at the resort across the street Tahiti Village.