I was so excited to try this place since it looks so different from the typical nail shop. Since mothers day is coming up in decided to take my mom here for our pedi tradition. I made an appointment almost a week prior. So today was the day. My mom already picked out her color and the lady at the front counter tilde to pick mine. I said no need I am getting French tip. She said okay and took me back to the pedi chair. The nail lady asked what color and I said the French tip. She apologized and said that she wouldn't have time so do a French tip and told me I had to pick a color. I NEVER heard such a thing. She told me that if I wanted French tip then I should have disclosed that when I booked the appointment. I told her that the question was not asked when I called to make the appointment and since out of all my years of having Pedicures it was never an issue. At that time I asked for the owners since I knew this was a family business. Unfortunately they were not available but had a good reason since they just had a child a couple of days ago. (Congratulations) The lady at the front counter came over and tried to explain the same thing that the nail lady told me which I felt was completely ridiculous. Me and my mom left and went to another nail salon where I got my French tips where it took the same amount of time to paint my mom's nails and give me a French tips. This place provided horrible customer experience.