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| - "I don't have to" and "you can't make me, phrases usually uttered by pettulant two year olds and rebellious teenager, imagine my surprise when order after order was met with phrases disturbingly similar to the aforementioned. Walking into this adult playpen I was greated with shockingly hopeful scents and a flirty outgoing waiter. I was shown to a table in the space of a few minutes and began to peruse the menu. After reading several of the reviews I was excited to try the Ensalada chela and the Molette. Shortly after my companions arrived the high hopes I had were dashed over and over. The waiter (now sullen and rude; why the change, not sure) announced that there was no guacamole or avacado left in the restaurant, effectively removing half of the menu. Really a mexican restaurant without guac, give me a break, regardless we soldired on. As we ordered dish after dish we were met with "sorry we don't have that" over and over. After going through three quarters of the menu our table settled on a few appetizers and entress. All of which were twice as expensive as originally planned, and instead of offering to make our stay more pleasant the sad waiter left abruptly after ordering and left us to fend for ourselves for over 35 minutes with NOTHING. If we were there closer to closing some of this bad behavior may have been forgiven, but bas it was only 830pm I think was hardly warranted. The fun apparently was only beginning, our meals came short of the promised additions of salsa tomatoes avacado and pico de gallo. When we were finally able to flag down the waiter he "supposed" he could gather up the missing ingredients. Hmming and hawing that everything was freshly made. I must impress that all of these misisng ingredients were in fact on the menu, not extras. Imagine my surprise when the missing ingredients showed up as additions on our bill. When we questioned the ever helpful waiter he promptly ( and I mean he had the second bill in his pocket) gave us an updated bill with out the last minute additions. There are so many ways that this restaurant could have gone from a 2 star to a 4 star, but they refused to be helpful or give any semblance of customer service. In fact the only thing that bumped this review from a 1 star to a 2 star was that the food we did receive tasted ok. Bottom line... I am thininking that customer service is a lost art and there are probably one or two other mexically friendly eateries that deserve my business, and taste just as good.
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