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  • I normally go to Tide Dry cleaners and it was closed Sunday. I lost track of time and needed to find a dry cleaner as soon as possible because of traveling. I looked on Google and found Al Phillips was closer and open. I hurried and got there 5 minutes before closing. The cashier looked at me and gave a rude look and shut her cash drawer. There was a gentleman in there who she was chatting with when I arrived and I guess I interrupted by dropping of work. I asked her am I too late? She did not say no but angrily said well I gotta take you. I then repeated well am I to late. She repeated I have to take you. She was so rude and disrespectful. I said wow your so happy and she then replied sarcastically because I am. If I wasn't so desperate I would of left. I pick up my 11 pieces of clothing this evening. I thought a customer should feel welcomed and business wanted their business....this was not the case at this dry cleaner. **EDIT** I received a message from the owner and they addressed my concerns above and apologized for my treatment. This says a lot for a business to take a complaint and turn it in to a lessons learned. I will try them again and I am impressed by the quick response and message.
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