I would like to give them 0/5 stars.... This company was contracted through my home warranty- came out 3 times to try and fix my AC unit and finally turned the job over to another company. Meanwhile, the technician somehow needed to drain my AC using a pump in the bathroom (I don;t really understand it)... He broke the pipe and caused $1500.00 in damage to the 2nd and 1st floor! Of course, refused to pay. Total idiots!