I'm originally from the California and have been going to foot reflexology spas for many years. My massage here was by far the worst I've had!
My masseuse didn't work on any pressure points or apply much pressure for that matter. And when it came to the hot stone 'treatment', she left the stones on my back as she got up and greeted a new customer. I knew I wasn't in danger or any burns but leaving those stones on bare skin for a prolonged period of time would be uncomfortable for anyone.
All things aside, imagine having someone rub lotion or sunscreen on you for 75min - That was my experience here. NEVER AGAIN.