Definitely got the run around here in trying to buy a car and trade in my current one. Kept going back and forth on what they would do for me with the trade-in and the price of the vehicle. Did not keep me or my husband involved in what was going in. Apparently, they were too busy to call and inform us. If I wanted to find anything out, I had to call them at the end of the day before they closed to find out anything and they would say they needed more time. Needless to say, they never even bothered to get back to us. I sent two emails to express my dissatisfaction in them never bothering to call us, and of course they don't respond to the email. I will take my business to someone who values our time and has the decency to respond to their customers.