My family and I have gone there for a few years now. The first pair of glasses my husband got were terrible. Since my prescription hadn't changed, I didn't get new glasses until last year. I couldn't figure out why I couldn't see well until I found out that the lenses didn't include my astigmatism. They also did this for one of my sons' lenses. I don't know if it's the office staff not knowing how to submit orders, or the optometrist not writing the prescription correctly, but for what glasses cost, they better be correct.
Also, a couple months after purchasing my last pair from them, the anti-glare coating ($60+ extra) was coming off. They had to ship the lenses back. It took nearly two months for me to get them back since they misplaced my frames. The office is incredibly disorganized and inefficient. There is no reason to wait over an hour after your appointment time.