Made an appointment for 11:45. Checked in at the kiosk at 11:47. Carla at the front desk asked for a copy of the lab order and insurance information then instructed me to sit down. 12:30 still not called back. Went to inquire how long the wait time would be and found I was put at the end of the line after the walk in appointments. She didn't mention a thing at check in an had a poor attitude. At least 8 people were also in line at the front desk asking how much longer they will wait, they were told 1-3 hours ETA...very frustrating and disappointed. Will go to lab corp next time. Never coming back here again. Even though your request is printed for Quest, Lab Corp will honor. Just check before to make sure your insurance plan works with that provider.